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Graduate case studies

Graduate case studies
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Helen - 
Solicitor

Even though many of our graduates will have progressed in their careers since completing a case study, they are still of interest to students who wish to gain an understanding of the world of work.

About the job

Main responsibilities

I work in the medical negligence department and advise clients on all aspects of medical negligence claims and litigation including the initial complaints and grievance process, the pre-action protocol and court proceedings. Our department represents claimants only and so our clients are patients who have received substandard medical care.

My main responsibility is to ensure my clients' claims are thoroughly investigated and progressed towards a positive settlement and that my clients receive clear and detailed advice.

In addition to client responsibilities, I also supervise more junior members of the team and I am involved in a number of firm-wide projects including development of the case management system and the great place to work project and I also sit on the team's social committee.

Typical day

A typical day will begin at 9:00am. I will read my emails and prepare for the day by checking whether there is anything urgent to be dealt with. I will then work through my incoming post and return any client calls and emails. I will also review work prepared by more junior members of the team and advise them in relation to case progression. This usually takes most of the morning. I try to reserve the afternoons to do more substantive work such as drafting, reviewing detailed documents and case planning. I also attend client meetings and internal meetings which will usually equate to around 5 hours per week, and try to fit in some training sessions!

What do I enjoy about my job?

Being responsible for outcomes which help to put people's lives back together is a very important aspect for me. In addition I enjoy working alongside my colleagues who are experts in this area of law.

Challenging aspects

Explaining the complex legal and evidential issues which frequently arise in clinical negligence claims to clients can be tricky. In addition, working in litigation is demanding and can be stressful, especially during periods where there are lots of court deadlines to meet.

Why did this area of work appeal to me?

The satisfaction of helping to improve people's lives whilst at the same time experiencing the demands and challenges of civil litigation.

Skills/qualifications I use in my job?

Communication , drafting and organisational skills are essential.

Training I receive as part of my job

Whilst completing a training contract I have received regular and thorough feedback on the work I have completed and how I am managing the work load. There is also a variety of training offered firm wide which counts towards your continuing professional development.


Career information

Brief history since leaving University

Legal Practice Course - University of Law (2011-2012). Studied 1 year full time after leaving University.

Professional Skills Course - University of Law (2012 - 2013). Studied whilst completing training contract.

Where do I see myself in the future?

Aim to work my way up the solicitor career ladder. I plan to study for the Higher Rights of Audience qualification.


Advice to students

My piece of advice to students

Make sure you have a genuine interest in a particular firm and practice area and apply to firms where you feel comfortable being yourself.



Send Helen a question about their career.


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Last updated: 10 Jul 2017