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Graduate case studies

Graduate case studies
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Holly - 
Vice President, Product Management/Business Development

Even though many of our graduates will have progressed in their careers since completing a case study, they are still of interest to students who wish to gain an understanding of the world of work.

About the job

Main responsibilities

Assisting clients from investment banks, pensions and hedge funds with issues on our platforms via phone and email.
Learning new functionality that is produced to meet with new financial regulation.
Liaising with developers over any bugs found in the system.

Typical day

Arrive at 8 am, catch up on previous days email.
Catch up on any issues handed over from Singapore via phone call.
Day to day activity varies depending on issues that come in from clients, could deal with 20 relatively easy questions or could spend all day trying to fix one problem.
Leave around 6 pm after calling New York office to handover any urgent issues.

What do I enjoy about my job?

Always changing; our products change monthly and the range of issues means it's never a dull day.

Challenging aspects

Liaising with a number of different clients and internal teams - it can be hard work to progress issues.

Why did this area of work appeal to me?

Fast-paced, well paid.

Skills/qualifications I use in my job?

Discussion skills, I find it quite easy to put my point across in meetings after a lot of practise in seminars at uni.

Training I receive as part of my job

4-week training course on OTC derivatives and MarkitSERV platforms.


Career information

Brief history since leaving University

Bank of New York Mellon - FX Confirmations.
Involved in the confirmation of FX trades for a custodian bank.

Where do I see myself in the future?

Working in the banking industry, hopefully continuing within a financial technology firm.


Advice to students

My piece of advice to students

If you're looking for a grad job, try and get a 9-5 office job while you are looking instead of working in the local pub.

Most jobs involve some sort of office based work and having these skills in another industry will give you something to talk about in your interviews. You may gain further responsibilities or even really enjoy the job you're in and be able to turn it into your future career.


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Last updated: 23 Feb 2017