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Graduate case studies

Graduate case studies
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Becky - 
Office Manager (Admissions)

Even though many of our graduates will have progressed in their careers since completing a case study, they are still of interest to students who wish to gain an understanding of the world of work.

About the job

Main responsibilities

General Office management and administration, PA to admissions managers, ordering supplies and processing purchase orders, recruiting short term temps and processing temps salaries to send to finance, organising meetings/agendas, responsible for reporting repairs, Generally lots of little bits of everything!

I also line manage a team of four staff members who handle all our enquiries.

Typical day

Every day is different. Some days I am busy from start to finish with data input, finance management, HR duties, working all day on one task.
Another day I will complete 20 different small tasks. Some days I will spend lots of time walking between different departments running errands for people or setting up a room for a meeting or liaising with people from other departments on some project or other.

Some days I'll chip in with other people in the team to help out with their work load other times roping people in to help with mine.

What do I enjoy about my job?

I enjoy the opportunities to meet different people across the university and working as a team to get through busy times. I also like the satisfaction of completing a job or task.

Challenging aspects

The most challenging part of the job is the annual cycle... some times are really quiet while others are really busy. Juggling both ends of this spectrum can be tricky.

Why did this area of work appeal to me?

Administration is something that comes easily to me. I am an organised person and I like to work behind the scenes. Line managing a small team is also very rewarding to them develop personally too.

Skills/qualifications I use in my job?

Organisation skills, communication skills, team work, leadership, delegation, time management,

Training I receive as part of my job

I have completed training on Finance aspects, of producing Purchase Orders and tax coding, also some IT surrounding the telephone systems too.


Career information

Brief history since leaving University

Did a PGCE in Secondary RE, but realised not for me.

Spent 3 years living in Romania working as a volunteer in a Christian charity supporting street children and poor communities.

Two temp jobs in student accommodation on reception desk. During this time I completed the ECDL.

Tried something a bit different in another temp job for 2 years. Worked as a support officer/project worker with the elderly. Visiting people in their own homes to support them to maintain their own independence.

Since starting at the University in 2011 I have completed a wide variety of in-house training courses relevant to my role.

Where do I see myself in the future?

I'd like to stay in administration, 'behind the scenes' work as I like to call it, gradually working my way up. Would like to stay working for big organisation like the University. Has a good reputation for looking after it's staff as well as a great place to study. I would consider taking a qualification in people management, but only alongside my work. I do not have any plans to return to full time studying.


Advice to students

My piece of advice to students

My advice would be... don't be afraid to give something a go, but admit it to yourself if you were wrong and want to change your mind. Pick yourself up and start something else as soon as possible.



Send Becky a question about their career.


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Last updated: 21 Apr 2017