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Graduate case studies

Graduate case studies
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Connor - 
Product Specialist

Even though many of our graduates will have progressed in their careers since completing a case study, they are still of interest to students who wish to gain an understanding of the world of work.

About the job

Main responsibilities

Support desk. Logging and fixing software issues for clients.

Typical day

Discussing issues with clients, performing tests on systems, researching fixes for issues.

What do I enjoy about my job?

Debugging and working with intricate software.

Challenging aspects

Dealing with difficult clients.

Why did this area of work appeal to me?

I first got into it because I was interested in both the technology and the financial side of things. I like to see how the financial world works and to be a part of it, and the software side of things really plays to my strengths.

Skills/qualifications I use in my job?

I use the technical aspects of my degree, i.e the programming skills I learned through it and a great deal of the problem solving skills I developed at university.


Career information

Brief history since leaving University

August 2014 - November 2016: Trading platform engineer at Fidessa PLC, another financial software company
November 2016 - Present: Product specialist at Charles River Developments.

Where do I see myself in the future?

Planning to get into the more technical side of things. Working at implementing systems and custom tech solutions, then once I have gained enough experience get into self-employed contracting, working client-side.


Advice to students

My piece of advice to students

Don't feel you have to do a job that's absolutely relevant to your degree. It's very easy to move laterally when you are in the working world, and it's never too late to learn a new area e.g I studied Physics, but now work in the financial world.



Send Connor a question about their career.


Last updated: 23 Jun 2017