Even though many of our graduates will have progressed in their careers since completing a case study, they are still of interest to students who wish to gain an understanding of the world of work.

Managing several consultant's waiting lists across several specialities within the hospital. Arrange patient surgeries in order of urgency and working down the appropriate waiting lists.

Listing patients onto the waiting list following clinic appointments. Working with the waiting lists and consultants to arrange patient surgeries. Liaise with wards/records departments and theatres to make sure patient safety is maintained. Working with nurses to make sure patients are fit and ready for surgery from a health point of view and accordingly booking them to the correct theatre lists. To ring patients to either book or cancel surgeries and to help them with any problems they have. Arranging for equipment for more unusual surgeries and getting in touch with company representatives to ensure correct equipment and personal are present for rarer cases. Ensuring all urgent and cancer patients are booked with priority. Booking patients on several different computer systems.

I enjoy the organised nature of my job, and although stressful most situations are different.

Cancelling long waiting or urgent patients.
Trying to get hold of some patients.
Trying to arrange for records and equipment to be present.
Sometimes rearranging patients 3/4/5 times.

I am a incredibly organised person who wanted to feel as though was giving back to society in some way. Working in a hospital and managing something which most would see as a difficult job with difficult circumstances.

Microsoft skills, general computer skills. Ability to manage a big work load, organisation skills, ability to empathise and sympathise.

Worked for local council as admin staff, worked at NHSBT as reception and admin staff, then worked at NHS as Waiting List Officer (current role).

Hopefully working up the management chain.

Have a set goal of where you want to be following university, and work towards it. I was studying and knew what I wanted from education, but work-wise hit a brick wall and became stuck. Still not sure 100% what I want to do, but I know time is on my side.